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Business Communication


This training course is designed to be highly interactive and practical oriented. 

  • To enhance the communication skills of individuals and organisations.

  • To equip learners/staff working in business and corporate environment with the applied competence to communicate and respond effectively with other people, both orally and in writing, in a wide range of situations including social and workplace environments.

  • Learners will be able to apply this competence in both formal and informal contexts in order to both impact and seek information, to enable them to perform their jobs proficiently.

The learning never stops


  • Module 1 – Communication in business environment
  • Module 2 – Verbal Communication
  • Module 3 – Non-verbal Communication
  • Module 4 – Written Communication
  • Module 5 – Communication Techniques
  • Comprehensive course notes and illustrations.
  • Progress quizzes keep learning on track.
  • An overhead slide presentation providing supplementary.
  • Videos to illustrate best practices, case studies, and operational examples.
  • A learner workbook including progress quizzes.
  • Practical sessions 
  • Light refreshment is provided for classroom courses
  • Certificate of completion

At the end of this course, delegates should have:

  • Increased productivity and efficiency
  • Improved morale and engagement
  • Improved listening skills
  • Improved business communication writing skills
  • Improved verbal and non-verbal communication skills

There are no pre-requisites for this course.

Certificate of Completion is issued for this course

South Africa, Nigeria, Tanzania, Mozambique Botswana & Namibia

Course Staus: Available

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